Our Client Bills of Rights

As a client of Mission Point Planning Group, you have the right to:

✔ Ongoing monitoring and regular in-person reviews of your financial plans, accounts, investments, and insurance policies.

✔ Have complicated financial concepts explained in plain English.

✔ Have your calls and emails returned within one business day (or sooner if the matter is time sensitive).

✔ Have any error acknowledged and corrected without delay.

✔ Receive accurate and timely statements of your account, including details related to every transaction.

✔ Receive a recommendations that have been thoroughly investigated in advance.

✔ Be treated with the utmost respect and integrity at all times.

✔ Receive honest advice and feedback even if it’s hard to hear.

✔ More than just a business relationship; a genuine personal relationship that takes your circumstances, values and goals into consideration at all times.

✔ Know that your financial professional is knowledgeable, registered, and up-to-speed with important developments that have the potential to impact you.

✔ Be fully informed about all strategic decisions regarding your accounts before any change is made.

✔ Have your privacy carefully guarded, and to never have your personal information shared with someone who is not entitled to it.

As a client of Mission Point Planning Group, your responsibilities are:

✔ Ask any questions you have about recommendations we make.

✔ Ensure you understand and are comfortable with all strategies, investments, risks, costs and fees associated with your accounts.

✔ Immediately notify us of any changes in your financial situation, and of major life-events such as divorce, loss of a loved one, loss of a job, or other significant occurrence.

✔ Be honest with your our team about any accounts or investments you have with another firm, or that you personally manage.

✔ Read all sales literature and prospectuses provided to you.

✔ Keep yourself informed about important financial issues and discuss these with our team.

✔ Let us know if we fail to meet your expectations in any way, or if you don’t understand or agree with any actions we take.

✔ Fully disclose accurate information about your financial status and investment objectives, including goals, risk tolerance and other pertinent details.

Securities, financial planning and advisory services offered through LPL Financial, a Registered Investment Advisor, Member FINRA / SIPC. Check the background of your financial professional at FINRA's BrokerCheck. The LPL Financial Registered Representatives associated with this site may only discuss and/or transact securities business with residents of the following states: MI, CA, NH, NE, TX, MS.
LPL Financial and its representatives, Mission Point Planning and Retirement do not provide tax or estate planning advice. These services are provided in conjunction with a qualified tax and/or estate planning professional.
This site is published for residents of the United States, is for informational purposes only and does not constitute an offer to sell, or a solicitation of an offer to buy, any security or product that may be referenced herein. Persons mentioned on this website may only offer services and transact business and/or respond to inquiries in states or jurisdictions in which they have been properly registered or are exempt from registration. Not all products and services referenced on this site are available in every state, jurisdiction or from every person listed."


* Source: Pew Research Center
† Source: “Quantitative Analysis of Investor Behavior, 2014” Dalbar Inc. Most recent data available. An index is un-managed and one cannot invest directly into an index.

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